Frequently Asked Questions

How does payment work?

We use PayPal for all transactions. For large projects, we invoice 50% up front and 50% upon completion. For small projects, we generally bill upon completion of the work.

How long will it take?

Once we know the scope of your project, we can provide an exact timeline. Smaller projects can usually be completed within three to five days. Longer projects might take a week or more. If you need editing with a quick turnaround, let us know. We can work with you.

Who will be editing my project?

Visit our ABOUT US page to learn more about Kathy and Kalena. With over thirty years in academia, Kathy is our expert in editing academic manuscripts, grant proposals, and reviewer responses. She’s also a wizard with a resume. With nearly ten years of teaching and tutoring experience, Kalena generally works as a coach or tutor with kids, teens, and college students. Both Kathy and Kalena love critiquing and editing creative writing and may collaborate on some projects. That said, if you have a strong preference for one editor, we’ll do our best to accommodate you.

Will my work be completely error-free?

For manuscripts we proofread and copyedit, we work diligently to make your project error-free. However, it is impossible for us guarantee a completely perfect manuscript. If you are pursuing traditional publishing, please don’t stress. Agents and editors understand human error, and your project will go through many more rounds of editing. If you are self-publishing, we recommend at least two rounds of proofreading by two different people.

Can I ask my editor follow-up questions?

Absolutely! All of our services include follow-up via email.

What about...? Will you work on...? How do you...?

If you have unanswered questions, please email us at You can expect a response from us within two business days.